Refund policy

Refunds & Returns

Our Returns Policy

Not satisfied with your purchase? For your convenience we will refund your full order amount, minus any shipping fees. Additionally, you are responsible for the shipping fees associated with sending the products back to us.

We accept returns on products that are in new or gently used condition.

Please review our returns policy below for additional details on returning your Reviv3 Procare online purchases.


Our Refund Policy

We offer a 60 day money back guarantee refund policy. We will refund your whole order amount, minus our shipping cost.

Additionally, you are responsible for the shipping fees associated with sending the products back to us.

As soon as your package arrives at our facility, please allow 48 hours to process the refund.

You will receive an email confirmation once your return has been processed.

If your refund is being applied back to a bank card or credit card, expect the credit to appear on your account within 7-10 days after you receive the notification email.

Your financial institution may take longer to reflect the transaction.


Returns Made Within 60 Days

Returns within 60 days of purchase may be credited back to the original purchasing card.

Damaged Products
If your product has broken cap or is leaking liquid, please email our customer service at fullerhair@reviv3.com to arrange an exchange or refund.

Returns Ship To Address
Please ship all returns items to the following address: 
Reviv3 Procare
 777 S Auto Mall Drive
Unit 107
American Fork, UT 84003


Contact Us

If you have any additional questions regarding our refunds & returns policy please contact us: Email Address: help@reviv3.com

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